Terms and Conditions

Atlas Waste Co., 3 Dawson Road, Heald Green, Cheadle, SK8 3AE, United Kingdom. Registered waste carrier CBDL645216. Contact: info@atlaswasteco.co.uk. Atlas Waste Co. is not VAT registered, so no VAT is charged on our services.

Your price is based on the items and collection information selected during booking. Please ensure all items are listed accurately. Additional or substantially different items may incur an additional charge or may need to be booked separately.

Prices are based on the volume of waste in cubic yards together with any additional item charges and access surcharges shown during booking. Payment is taken at the point of booking and your collection is confirmed once payment has been received.

You are responsible for describing the waste and the collection conditions accurately, including floor level, parking and carry distance. If the load is materially larger or different from the booking, we may charge for the additional volume, arrange a separate collection, or decline the items.

Please ensure safe and lawful access on the day. Where parking restrictions or permits apply, these are your responsibility. Our team will not enter unsafe spaces or carry items where doing so risks injury or damage.

We cannot collect paint, chemicals, gas bottles, asbestos. The following require a tailored quote and cannot be booked instantly: tyres, plasterboard, rubble, soil, hardcore, pianos, safes, items over 100 kg, large commercial equipment, unknown mixed waste, collections exceeding 14 cubic yards.

Our collection window is 8:00 am to 6:00 pm, Seven days a week, including Bank Holidays. Time slots are indicative unless a guaranteed slot has been purchased. Traffic, weather and preceding jobs can affect arrival times, and we will keep you informed where a delay is expected.

• Customers may cancel up to 48 hours before collection for a full refund.
• Cancellations made within 48 hours may be subject to a cancellation fee.
• Rescheduling is free of charge subject to availability when requested more than 48 hours before collection.
• Where our team attends and cannot collect because access was not available or the waste was not as described, a wasted journey charge may apply.

We take care in and around your property, but we are not liable for pre-existing damage or for wear caused by the safe removal of heavy items through restricted spaces. Nothing in these terms limits liability that cannot be limited by law.

Once collected, title to the waste passes to Atlas Waste Co. and it is taken to a permitted facility for sorting, recycling and disposal. Please check that nothing you wish to keep is included in the load.

These terms are governed by the law of England and Wales and are subject to the exclusive jurisdiction of its courts.